pgpg9 Privacy Policy
Your personal information is completely secure at pgpg9. This policy sets out in full what data we collect and how we use it.
1 Introduction — Our Commitment
pgpg9 is a premium online gaming platform built for players in Myanmar. We take players' personal data seriously and hold ourselves to high standards in protecting it. This Privacy Policy clearly explains what data is collected when you access and use the pgpg9.buzz website, how that data is handled, who it is shared with, and what your rights are.
By reading this policy and continuing to use our services, you are considered to have accepted the terms of this policy. Please read it carefully. If you need clarification on any part of the policy, you can contact our support team.
2 Types of Information We Collect
We collect the following types of data to provide our services effectively and to keep players' accounts secure —
Registration Data
- Display name (the name used for communication)
- Mobile phone number or email address
- Password set for account security
- Date of birth (to verify 21+ age requirement)
Financial Data
- Deposit and withdrawal records (KBZPay, Wave Money, AYA Pay, CB Pay)
- Payment verification codes
- Transaction and bonus records
Gaming Data
- Game types played and session history
- Bet amounts and win/loss records
- VIP level progression records
Technical Data
- IP address and browser information
- Device type used to access (mobile / computer)
- Activity records on the website (log files)
- Cookies and session tokens
3 Methods of Data Collection
We collect data through the following methods—
- Information you provide directly: Data you fill in yourself when registering an account
- Automatic collection: Technical data generated while browsing the website
- From payment companies: Data related to deposit / withdrawal confirmations
- Cookies and tracking tools: Used to provide an experience that matches your preferences
4 Purposes of Data Use
We use the data we collect only for the following purposes—
- To manage account registration and access
- To process deposit and withdrawal transactions
- To calculate bonuses, promotions and VIP rewards
- To contact you as part of our 24/7 support
- To notify you of policy changes and service updates
- To verify account security and prevent unauthorised access
- To fulfil legal and compliance obligations
- To carry out analysis for improving the platform
5 Data Sharing and Disclosure
pgpg9 does not sell, rent or trade your personal information to third parties. However, limited data may be shared in the following circumstances—
- Payment partners: KBZPay, Wave Money, AYA Pay, CB Pay access data only for payment verification
- Technology service providers: Companies that operate the platform on our behalf — they may only use data for the purposes we instruct
- Legal requirements: When required by court order or by law
- Security protection: In detecting and investigating fraud or unauthorised access
6 Cookies and Tracking Tools
Our website uses cookies and similar technologies (session tokens, local storage). These technologies—
- Keep you logged in (session cookies)
- Remember your language and preference settings (preference cookies)
- Help us understand how the website is used (analytics cookies)
You can disable cookies in your browser settings, but doing so may limit some features of the website.
7 Data Security Measures
pgpg9 has put in place a range of technical and operational security measures to protect your information—
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Databases are encrypted and access is restricted
- Staff access to data is governed by a need-to-know basis
- Regular security audits are conducted
- Systems are in place to detect and respond to unauthorised access
We work to maintain security, but we acknowledge that no data transfer over the internet can be guaranteed 100% secure. We therefore encourage you to use a strong password to protect your own account.
8 Data Retention Period
We retain data only for as long as it is needed. Data retention periods are as follows—
- Account data: For the period required by legal obligations after the account is closed
- Financial records: For the period required for financial auditing
- Browsing data: Deleted when the session ends
- Communication records: For a period required for service quality review
9 Your Data Rights
Every pgpg9 player has the following rights regarding their personal information—
- Right to Access: You can ask what data we hold about you
- Right to Rectification: You can request correction of any inaccurate or incomplete data
- Right to Erasure: You can request deletion of your data where there are no legal restrictions
- Right to Portability: You can receive your data in a readable format
- Right to Object: You can object to how your data is being processed
To exercise any of these rights, contact us at [email protected]. All requests will be reviewed and processed within a reasonable timeframe.
10 Protection of Minors
pgpg9 services are for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we find that a minor has registered through false means, their data will be deleted immediately and their account will be closed.
11 Policy Updates
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page and the "Last Updated" date will be revised. Players will be notified of any changes through their account using an appropriate method. Continued use of our services after changes have been made will be taken as acceptance of the revised policy.
12 Contact pgpg9
If you have any questions about this Privacy Policy or any data-related requests, you can reach our data protection team at [email protected] or through the 24/7 Live Chat service on the platform.
Questions About Privacy Protection
Have a data question?
Our 24/7 Live Chat team is ready to answer any questions in Burmese.